Normally, your package will be reviewed and packed within 2 business days. In case of major festivals or irresistible factors, there will be corresponding delays.

If your package contains out-of-stock or pre-ordered products, we will contact you, please pay attention to our emails. It might be delay due to the festival or peak season, please do contact us if we don't contact you in time.

Notification will be sent to your email address after the shipping update. It might take a while because there will be a certain delay in the return of logistics information. Or you can log in your Mooslover arccount to check the order page. Tracking number will be updated on above the customer information.

Shipping times vary as we ship worldwide from different fulfillment centers based on your location. 

We accept Paypal, Credit Card (Visa, MasterCard, Discover, and American Express), ShopPay, Google Pay, ApplePay and iDeal Payment.

Please note we accept only online payment. Cash on delivery is not acceptable.